E-Commerce Executive

Job brief

Be responsible as a team to achieve the company’s online sales target via official brand stores in various online marketplaces. He/she is also responsible for the customer experience throughout the buying journey.

Responsibilities:

• Responsible for day-to-day execution and implementation of the e-commerce trading activities across online marketplaces (product listing, promotion, price change, campaign banner management).
• Ensure all product uploads are complete with full descriptions. Track inventory levels and product removal (if necessary).
• Work closely with related stakeholders to deliver effective content and promotions.
• Liaises with marketplace representatives on all promotion and campaign activities.
• Monitor the ongoing performance of online promotions, making recommendations for change and improvement.
• Ensure the stock fulfilment to meet customers’ expectations.
• Handle online customer service, answer queries, respond to customers’ reviews, and prepare invoices for customers’ purchases.
• Conduct research on competitors and their trading conditions.
• Any other tasks assigned by the superior as and when needed.

Requirements

• At least a Diploma in any field of study.
• Proven working experience in an eCommerce role in any field/ industry.
• Attention to detail and a strong desire to succeed.
• Ability to multi-task and work under tight reporting timelines.
• Good English verbal and written communication skills. Knowledge of Chinese is a plus.

We offer an attractive remuneration package to the right candidate.   Interested candidates may submit a detailed resume together with a passport-sized photo by mail or WhatsApp to our HR Department at for further details.

Headquarters: No. Ipoh, Perak