Manager, IT Service Delivery (Supply Chain)

Carlsberg Brewery Malaysia Berhad

Full Time

To ensure enterprise applications are properly designed/ developed/implemented and continuously maintained/updated to support the business.

Responsibilities:

Support the mobilization and planning of new ERP implementation project for Malaysia – migrating from SAP ECC 6 to Microsoft Dynamics 365 Finance & Operation
Be part of the taskforce to lead transition from SAP ECC 6.0 to implementation of Microsoft Dynamics 365 Finance & Operation specialize in Supply chain modules
Lead and in charge the following D365 F&O Finance modules:
- Order to cash, Return Order, Trade Agreement, Credit Management
- Procure to Source, E-Procurement, Purchase Agreement
- Production Management, Master Data Management, BOM, Warehouse Management, Plant maintenance, Spare Part Management
Support projects and initiatives either locally or in Asia region. This includes business case study and support in preparation of budgets
Work with Regional Asia IT team to ensure alignment on policies, technology choices, etc.
Work and coordinate with support vendor on the maintenance and support of existing SAP ECC 6.0 Platform
Ensure system updates and patching are maintained according to standards to ensure stable run of ERP
Manage & support Enterprise Applications (ERP, DMS, SCS, HRMS & etc.) integration with local, regional, and global data warehouse to ensure smooth operation and are in line with business requirements and objectives.
Work closely with business process owners and provide technical consultation of proposed system changes and enhancements
Provide training and updates to team and end users
Manage and resolve day to day queries of end users

Requirements:

Tertiary education/Bachelor Degree in Computer Science or related discipline and experience
Good command of written and spoken English
Strong ERP experience, Microsoft Dynamics 365 Finance & Operations and/or AX preferred
Minimum 1 – 2 full implementation cycles, Project management experiences preferably from large scale ERP implementations with regional rollout
Minimum 5 years in managing and supporting supply chain module and good business knowledge
Familiar with ERP processes – order to cash, procure to pay, record to report, production etc.
Having experience on reporting/BI/ data analytics tools and processes
Strong analytical thinking
Ability to interact and communicate with all levels
Experienced in change management and knowledge transition of end users