Regional Order Management Executive (CN/JP/KR/TH Speaker)

Job description

METTLER TOLEDO is a leading global manufacturer and marketer of precision instruments and services for use in laboratories and manufacturing.

• 16,200 employees

• $3.0 billion turnover

• Worldwide presence with sales organizations in 40 countries

Regional Back-Office (RBO) is a CENTER OF EXCELLENCE of company back office.

RBO provides professional SAP support to Market Organizations (MO) of AP region. We drive operational efficiency in back-office functions so that units can focus to provide value to customer.

We constantly learn SAP E;s business process is implemented efficiently in SAP. You can learn and contribute through roles below;

• Comprehensive knowledge on SAP

• Consistent effort to improve process efficiency

• Cooperation with parties involved from multi-countries (eg; Singapore, Thailand, Japan, Korea, Australia, New Zealand)

Key Purpose of the Role:

1. Support the APAC offices by processing orders using SAP

2. Deliver the operational efficiency in the back-office

Specific Roles:

1. Receive the customer PO and issue PO acknowledgement

2. Create order in SAP

;s credit and payment terms to proceed

4. BP ( Business Partner) Role request

5. Generate the invoice to customer

6. Send Order Confirmation to customer

7. Run the daily report to reduce the back-log

Key Responsibilities:

1. Focus on customer- Meet the internal/external customers requirement- Improve the efficiencies considering the customer satisfaction

2. Pursue efficiency and quality- Understand the order process- Deliver the level of service

3. Act as team- Strong team sprit required with team itself, the unit employees and BO Roll-in team

Key Competencies Required:

– Learning agility

– Strong attention to detail and accuracy

Mandatory:

– Fluent in English and any of the following language: Mandarin/Japanese/Korean/Thai

– Bachelor degree

– Good interpersonal skill; approaching, active listening, problem solving and pro-active

Preferred: 2-3 years SAP order processing experience but fresh graduate are also welcome to apply