UIUX Designer

Summary of Job Functions:

• Take ownership of all UIUX-based projects / tasks assigned; ensure the highest level of
  optimisation, usefulness, desirability and user / client satisfaction in the journeys, touchpoints &
  functionalities of the websites, apps and digital solutions that we deliver.
• Assume role as UX lead and project consultant: conduct UX discovery workshops, create workable
  personas, map user journeys, scenarios & experiences, design & conduct usability tests, analyse &
  report test results, etc.
• Advise, guide and/or supervise team members (i.e. writers, designers & other UX practitioners) in
  their UIUX deliverables while managing own projects seamlessly.

Responsibilities:

• Planning & Strategizing
  o Collaborate with clients and/or team members to refine project requirements, prioritise
  tasks, pinpoint key UX journeys, identify appropriate UX research & testing methods,
  develop design concepts, etc. to deliver innovative, workable and compelling solutions
  o Develop UX strategies and solutions that best capture project requirements while being
  human centred, forward-thinking, and in-line with current digital / media trends
  o Develop UX decks; propose / pitch UX solutions to clients
• UX Discovery
  o Conduct UX discovery workshops with stakeholders, business owners, etc.
  o Convert workshop findings into actionable results; define project next steps pertaining to UX
  research approach, content & design direction, etc.
• UI/UX Design
  o Design (or assist in the design of) wireframes, mock ups, prototypes, etc. based on the
  results of workshops, usability testing and/or user / client feedback
• Usability Testing
  o Design, manage and/or execute usability studies, surveys and other user research
  o Convert usability test findings into actionable results; determine ways to track and measure
  the effectiveness of newly implemented UX solutions
• UX Testing & Review
  o Review and/or conduct user testing and other user-facing activities to validate content,
  design, touchpoints, and more.
  o Synthesize findings to provide recommendations, inform a better understanding of
  customers, give insights into business value, and identify potential usability issues & design
  opportunities, etc.
• Other
  o Mentor team members that are less experienced, as and when required

Job Description:

• Evolve own skills; stay up-to-date with UI/UX, CX, tech and digital advertising trends and
  best practices.
• Assist in the development and implementation of internal UX research policies, processes
  and standards
• Assist in designing metrics to measure and track the impact of UI/UX improvements

Qualification & Experience Requirements:

• At least a Diploma/ Degree in Computer Science/Information Technology or equivalent.
• Good to have related working experiences/ experience in a digital agency or tech-based environment. – for experience applicants
• Fresh graduates are encouraged to apply. – for fresh graduates’ applicants
• Experience in conducting UX discovery workshops (internal and external)
• Experience in conducting UX research and usability tests using a variety of methods (online and onground surveys, focus groups, one-on-one interviews, corridor testing, prototype testing, etc.)
• Background in multimedia design, graphic design, or copywriting is preferred (proven experience
  and portfolio required)